Garaga celebrates 12 years of its GaragaNet tool with new iPad compatible version
May 1st, 2012
In 2000 Garaga introduced to its customers the first version of the GaragaNet, a personalised virtual Customer Service Representative available to them 24/7. Since then, the system has evolved to convert quotes to orders, added features like real time shipment status and the ability to create your own price lists.
Dealers can create 3 versions of quotes in less than 3 minutes to give consumers the power to choose the best option for their budget, email those versions with a reminder flag to follow-up on the proposals.
The iPad/Tablet version also gives dealers quick access to technical product spec sheets and brochures, in effect becoming a portable showroom in the palm of their hands. They can also show the customers videos from the Garaga video library, a photo album of the model door they are interested in and the dealer's own before/after photo album. Dealers can easily create special price lists for type of customer and enable the service to be used by the dealer's customer, ie a builder or reseller who could have access to GaragaNet for their own use. All these tools can simplify a dealer's life and make your sales efforts more efficient.
Today, with tablet computers such as the iPad, a dealer and their sales staff can present a professional quote at their customer’s home or place of business, discuss it with them and then have them accept this quote using an electronic signature right on the portable device. At the end of the presentation a dealer can send their signed quote to the customer via email and even send the signed quote back to their office for scheduling and to Garaga to place the order for the doors. It can't get any simpler than that!
Doing all this only requires an iPad or compatible Tablet, an Internet connection through a 3G/4G data network, or a hotspot connection through most smart phones. There is no charge to the dealer for GaragaNET and all the tools associated with the program. In fact, your Garaga Representative can get your device set up and show you how easy it is to use right at your office.
For more information about the GaragaNET tools or Garaga Garage Doors, visit www.garaga.com or contact your regional Garaga Representative.