I called Cal-Wal this morning to help fix a broken spring on my garage door. My call to the company went smoothly and met the tech Randy at my house. From the get go he was professional, courteous and… Read more I called Cal-Wal this morning to help fix a broken spring on my garage door. My call to the company went smoothly and met the tech Randy at my house. From the get go he was professional, courteous and knowledgeable. I felt I was in good hands ...and I was! While he was there, I asked if he could also install an emergency latch in case we had this issue again. Without hesitation he did it. We are beyond pleased with the work provided. Thank you Randy so much! You are a true professional!

What a relief great customer service still exists. Ryan and Dylan came to my home on 11/21/23 and repaired my damaged garage door. They were very courteous, knowledgeable, professional, experienced,… Read more What a relief great customer service still exists. Ryan and Dylan came to my home on 11/21/23 and repaired my damaged garage door. They were very courteous, knowledgeable, professional, experienced, fast and did a repair that exceeded my expectations. They weren't pushy with unnecessary recommendations but agreed with my approach to replace all items. I'm very happy with the service that this company provided. Also, office personnel Kyle and Robyn were very helpful thru the process.

My door has been operating fine for 10 years had to change the springs and just some regular care to the rollers, unfortunately my bottom panel is rotting out . The dealer will not help me with this… Read more My door has been operating fine for 10 years had to change the springs and just some regular care to the rollers, unfortunately my bottom panel is rotting out . The dealer will not help me with this and I don’t understand why this is happening when all ,y neighbours purchased the same door prior to mine and they do not have this issue? Other than that all is well very disturbing they do not stand behind their product for the price you pay. Do not buy from Car Wall

Salesman Phil came out in October and was patient and easy to deal with. Ordered door off Robin and Susan back in October (great ladies to work with!). Door came earlier than expected which was great!… Read more Salesman Phil came out in October and was patient and easy to deal with. Ordered door off Robin and Susan back in October (great ladies to work with!). Door came earlier than expected which was great! Installer Derek was knowledgeable and very friendly. Had follow up service that needed to be done and it was performed very quickly and efficiently by Jordan. Very happy with the product quality, installers and service team! Highly recommend!

In only a few years, the plastic around the window faded. Called and spoke to Robin who said she would send someone out. To expedite the process, I sent some pictures. No one ever came out and I had… Read more In only a few years, the plastic around the window faded. Called and spoke to Robin who said she would send someone out. To expedite the process, I sent some pictures. No one ever came out and I had to initiate all future correspondence. Just a brutal company to deal with. Once they have been and gone, good luck getting any service from them, I would NEVER deal with these people again - just BRUTAL!

We bought garage doors from CarWal July 20, 2017. This spring, we noticed that the frames around the windows had faded badly. Upon reaching out to Robin at their Ancaster location, I was informed they… Read more We bought garage doors from CarWal July 20, 2017. This spring, we noticed that the frames around the windows had faded badly. Upon reaching out to Robin at their Ancaster location, I was informed they would send someone out. To expedite, I sent Pictures. No one ever got back to me. Any further communication had to be initiated by me - which was required several times. Robin was about as unhelpful as someone could be deflecting the issue to someone else. JUST BRUTAL - BUY AT YOUR OWN RISK