Technicians is good, but telephone reception service is bad,

Terrible customer service right from the start. They are slow, unresponsive and do not follow up. I do not recommend at all.

Roger was responsible for the initial installation of our garage door. It was installed in a professional, problem free manner. Consequently I insisted that Roger, return and change our opener… En savoir plus Roger was responsible for the initial installation of our garage door. It was installed in a professional, problem free manner. Consequently I insisted that Roger, return and change our opener motor to a wall mount.

If you buy a garage door from this business and you want the installation to be completed by a courteous professional, you ask for Roger. This technician is a 5 star.

I would highly recommend Upper Level Doors. The entire experience was extremely positive from start to finish. Nicole was very helpful with any questions that needed to be answered regarding the… En savoir plus I would highly recommend Upper Level Doors. The entire experience was extremely positive from start to finish. Nicole was very helpful with any questions that needed to be answered regarding the product. Our installers did an exceptional job removing the old door and preplacing it with the new one. They disposed the old door and left the job site clean. The new door look's fabulous! Well done !

Very professional, from the first friendly phone call to the repair itself to the emailed invoice. I would highly recommend.

I don't have an issue with the work that was done and the young woman I spoke to was very nice, apologized profusely for the technician being a "no show" and rescheduled the… En savoir plus I don't have an issue with the work that was done and the young woman I spoke to was very nice, apologized profusely for the technician being a "no show" and rescheduled the appointment.However, I was emailed a bill for $265 + tax, no breakdown of parts and labor. When I queried the amount was informed the labor was $90. Perhaps that's a flat rate but a bit thick for 15 minutes work. Partly my fault for going blindly ahead without a quote. Lesson learned, buyer beware.