Forgotten Old Time Customer Service
5
23
Octobre
2020
,
Shane
,
Ontario
Kevin and Jordan did an amazing job of installing my garage doors. Their level of professionalism, product/industry knowledge and customer service far exceeded any of the other Garage Door Companies…
En savoir plus
Kevin and Jordan did an amazing job of installing my garage doors. Their level of professionalism, product/industry knowledge and customer service far exceeded any of the other Garage Door Companies that I contacted. I really enjoyed the experience from start to finish. The product they offer is far superior than their competitors and the customer service offered is hard to come by these days. They are true artists in the trade and I highly recommend them.
Réponse de l’entreprise :
Wow... What an exceptional review. We appreciate the time you took to leave such a special review. It was a pleasure dealing with you and we are thrilled to have you as happy customer.
Garage Door
5
23
Octobre
2020
,
Gordon and Irene
,
Ontario
Réponse de l’entreprise :
Thanks Gord and Irene for your positive review. I am glad to see that you now have a safe garage door.
Awesome job
5
22
Octobre
2020
,
Bill
,
Ontario
Kevin did a perfect job, Nice and neat .... wiring all looked and tucked up. Very professional and meticulous. Very pleasant! Thank You!
Réponse de l’entreprise :
Hey Bill. Thank you for your comments. I have known you a long time and it is always a pleasure doing business with you.
Expectations Exceeded
5
05
Octobre
2020
,
Lee
,
Ontario
Kevin and his son, Jordan, know their business exceptionally well. They are equally as gracious and customer-oriented. I highly recommend their service!
Réponse de l’entreprise :
Hi Lee. Thank you very much for your positive review. It gives me great pleasure working for people in your community. I am here anytime you require my assistance.
What???
1
11
Septembre
2020
,
Curt
,
Ontario
So I asked for a quote and he said he had a couple of questions. I asked what are the questions and he said- Your response is not acceptable. I am not interested in helping you.
I guess the…
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So I asked for a quote and he said he had a couple of questions. I asked what are the questions and he said- Your response is not acceptable. I am not interested in helping you.
I guess the moron didn’t realize that he wasn’t helping me, I was helping him. Service extraordinaire.
Réponse de l’entreprise :
Hi Curt. I sincerely apologize if I have upset you. It is most important to me to be extremely helpful to all my customers. I really enjoy conversing and educating customers to help them make an informed decision on their purchase. When you didn't call me as I requested, I didn't feel like I could help you with your shopping experience. I take a lot of pride in helping people and I am sorry if my email response was incorrectly understood.
Our New Garage Door
5
05
Septembre
2020
,
Rosanna
,
Ontario
Kevin and his son did an amazing job ! We LOVE our new garage door....so quiet and beautiful.
Received many compliments from our neighbors !
Réponse de l’entreprise :
Hi Rosanna. Thank you very much for the positive review. It was a pleasure dealing with you and you new door looks amazing.
