good people
3
19
Septembre
2017
,
mark t
(MISSISSAUGA, ON)
Enjoyed dealing with everyone through the deal. Delay on installation date was not so bad, but capping of light covers was expected and not delivered. Now I have to solve the problem when I thought it…
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Enjoyed dealing with everyone through the deal. Delay on installation date was not so bad, but capping of light covers was expected and not delivered. Now I have to solve the problem when I thought it was done.
Réponse de l’entreprise :
Thank you for your comments Mark, we appreciate your feedback. We are sorry that your light covers were not capped. We explained that because they were round, the capping would not have anywhere to end properly resulting in an unfinished look that would not be satisfactory. We hope that you are happy with your new garage door. Please call us if you have any other concerns.
Love, love, love my new door!!!!!
5
06
Septembre
2017
,
Debra W
(Burlington, ON)
Awesome experience, great company to deal with. Everything was ready on time, the install went as planned. The sales rep was knowledgeable and assisted with colour, style, and model choice. The…
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Awesome experience, great company to deal with. Everything was ready on time, the install went as planned. The sales rep was knowledgeable and assisted with colour, style, and model choice. The installers were friendly a thorough explaining everything to my husband before leaving. Would definitely recommend this company to anyone.
Réponse de l’entreprise :
We love it when our customers LOVE their new door!! Thank you for all the feedback, we will pass it on.
Good experience all around
4
24
Août
2017
,
Casey K
(Mississauga, ON)
It's a little early to tell how the product will hold up over time, but it appears to be as advertised and looks professional. The installer was friendly, punctual and helpful. The garage door…
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It's a little early to tell how the product will hold up over time, but it appears to be as advertised and looks professional. The installer was friendly, punctual and helpful. The garage door looks good, fits well and runs smooth. From placing the order to install it took about a month to get the job done.
Réponse de l’entreprise :
Thank you for your feedback about quicker turn around time. We do our best to stay in a 4 week time frame from order to completion. Custom garage door sizes such as yours would not be something that is stocked and therefore require the 4 week time frame. Glad to hear you are happy with door:) We are always here if you have any questions or concerns.
A-1 Customer Service
5
18
Août
2017
,
Iolanda D
(Etobicoke, ON)
Great A-1 "old school" customer service. Prompt, courteous, friendly. Reasonably priced. Gave Quality "4 Stars" simply because time will really tell me.
Réponse de l’entreprise :
Thank you very much for your review!
Installation
5
12
Juillet
2017
,
Stephen P
(Scarborough, ON)
Rhani the installer arrived on time, and did a great job.Door looks great.
Réponse de l’entreprise :
Hi Stephen
Thank you for your review, we pride ourselves on our great installers and handling even the difficult jobs:)
Very Satisfied
5
11
Juillet
2017
,
Paula P
(Mississauga, ON)
We are very pleased with our new garage door. Rani, the installer was excellent. He was very professional and knowledgeable. Overall our experience with Garage Door Depot. Dealing with office…
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We are very pleased with our new garage door. Rani, the installer was excellent. He was very professional and knowledgeable. Overall our experience with Garage Door Depot. Dealing with office staff, Monty and Rani was a pleasure. Thank you.
Réponse de l’entreprise :
Thank you for your review!