Please do not hire this company
I order a remote door opener with this company and my nightmare star because with out my permission they installed a different remote door opener and not only that they damage the Ceeling, the manager… En savoir plus I order a remote door opener with this company and my nightmare star because with out my permission they installed a different remote door opener and not only that they damage the Ceeling, the manager have no manners and don’t even bother in apologize instead he call me a liar when I confronted him, and from then it when to nothing but a nightmare. Be aware of him I am considering talk to my Lawyer still, please hire a company that will install exactly what you request!
Réponse de l’entreprise :
I am sorry you had a bad experience Xiomara. Unfortunately I feel like there was a language barrier and some miss understanding. The operator that you originally ordered was out of stock due to Covid. So at no cost to you we upgraded you to a better operator so we could get the job done for you. Yes, there was a small 1" hole in your ceiling where the wires need to come down from above the drywall and I know you weren't happy about that so I had someone come out and put a plate cover over it. I feel like we did the best we could to assure you were a happy customer and I apologize for the fact that you don't feel that way. At the end of the day you have a good quality operator that works well. Thank you for you business.Exceeded expectations!
You get an A+ for everything you did. Our garage door even arrived a month early!!!! And the install was quick and easy!!! So happy! We got an insulated door ... and my word ... it really makes a… En savoir plus You get an A+ for everything you did. Our garage door even arrived a month early!!!! And the install was quick and easy!!! So happy! We got an insulated door ... and my word ... it really makes a difference! Our garage is no longer a 2nd refrigerator ! I anticipate we will be seeing a reduction in our heating bill this winter!!!
Réponse de l’entreprise :
Glad to hear you are happy with your new purchase! Thank you for choosing Bouma Bros and for taking the time to leave a review.Your employees!!
Very impressed with service rep that came to do possible repair and once again with the two young men that came to install new garage opener. All three were extremely kind, friendly and very… En savoir plus Very impressed with service rep that came to do possible repair and once again with the two young men that came to install new garage opener. All three were extremely kind, friendly and very knowledgeable!! Great customer service…rare these days. Wish I knew their names for a personal shout out….thanks guys!
Réponse de l’entreprise :
Thanks for the review Kris! We are lucky to have some great guys working for us!Quick and affordable
I had an issue with a spring on my very old garage door. The technician showed up the next day and offered to fix it on the spot, at a very affordable rate. I will definitely be ordering my new… En savoir plus I had an issue with a spring on my very old garage door. The technician showed up the next day and offered to fix it on the spot, at a very affordable rate. I will definitely be ordering my new garage door from them in the near future.
Réponse de l’entreprise :
Thanks for the review Jeremy! Glad we got you fixed up so quick and look forward to replacing your door for you!best service
The technician arrived within 12 hours of to repair my aging garage door.
Réponse de l’entreprise :
Thank You Jan!!! Not sure what happened to your sticker but I am going to work at getting one back to you!Outstanding service!
We have used Bouma Bros. for close to three decades for garage door service They are terrific--quality work, fair prices, good communication. A few weeks ago, we had our springs replaced and then I… En savoir plus We have used Bouma Bros. for close to three decades for garage door service They are terrific--quality work, fair prices, good communication. A few weeks ago, we had our springs replaced and then I recently noticed that there was a small gap at the bottom when the door was closed. I called yesterday to see if they could come take a look. Today they came, fixed the gap so it closes well, and no charge given their good warranty on workmanship. Once again, we were so glad for Bouma Bros!
Réponse de l’entreprise :
Thanks Scott! We appreciate you choosing Bouma Bros. for 30 YEARS!!! That is awesome!Bouma Bros. Sales and Service Inc
1529 Burlingame Ave SW
Wyoming, MI
USA, 49509
Tél.: 616-452-4704
Fax: 616-452-9811
- Residentiel
- Commercial
Modes de paiement:
American Express, Chèque, Comptant, Débit, Discover, MasterCard, Visa