You may think that buying a garage door is as simple as finding a dealer, picking out a door, and having the garage door company install it. However, it’s not quite that simple.
Of course, you want to find a garage door professional with a solid reputation. But it’s also a smart idea to find out if they also offer a warranty and stand by their work. Here are some tips for when you are shopping around for a garage door dealer.
1. Is the Dealer Reputable?
Look for service from a dealer that has positive reviews, fair prices and excellent customer service. Visit their website and find customer reviews online to get an idea of what kind of company you may be dealing with. Ask for references from projects done in your neighborhood. Are their sales representatives knowledgeable and courteous? Do they have excellent customer service?
2. Experience Matters
When you are shopping around for a garage door, you will want to pay attention to how long the dealer has been in business in your area.
Different areas have different environmental factors, which will affect garage doors differently. Having an experienced company with the knowledge of what will work and what won’t is important. Being able to understand your needs and take into consideration your budget is also a manner to judge a dealer.
Accreditation is also an important trust factor. When a company is accredited, it shows they have a certified knowledge of the installation and repair of garage doors. When choosing a garage door dealer ask if they are a member of the International Door Association. Also ask if they are certified by the manufacturers of the garage doors they sell and install. For example, are you buying a GARAGA garage door from a Garaga Expert?
3. Following Codes and Regulations
To avoid safety issues, fines or hefty repair bills, ask the garage door dealer how they comply with the local building codes in your city.
All contractors are required to be certified in safety practices, so you will also want to verify proper licenses. It certainly doesn’t hurt to do some research yourself on licensing and regulations as well to make sure your garage door will be installed safely and worry-free.
It is important to make sure the garage door dealer has business and employee insurance. You can do so by asking the company for a copy of their Certificate of Insurance. If they refuse, give you a hard time about it, or simply don’t have one, this could be a warning sign that you may want to stay away from that company.
If you try to call the company to repair the door under warranty and they are out of business, that’s a lot of your money down the drain. A company that is out of business won’t be able to act on any warranty. You will have to pay money out of your pocket to have another repairman come in and do the job.
A good garage door dealer won’t have a problem telling you about the financial stability of their company. They probably won’t mind letting you know what kind of business they are seeing and what their future outlook looks like. You can also get an idea of their stability based off of customer responses and reviews.
Asking the right questions can save you a lot of trouble when you are looking at different garage door dealers. Picking the right company can save you a lot of trouble and money.
Hopefully these tips will help you when you are ready to buy your new garage door!