Simply the best
We have used Automatic Door Company for 15 years and they have ALWAYS been extremely professional, respoinsive and helpful. Bob always tries to fix the problem over the phone, to save a service call,… En savoir plus We have used Automatic Door Company for 15 years and they have ALWAYS been extremely professional, respoinsive and helpful. Bob always tries to fix the problem over the phone, to save a service call, which I very much appreciate. He takes his time and explains everything in an easy to follow manner. When he or his crew need to come out (like today), they are prompt, professional and thorough. They know their products inside and out. I would highly recommend Automatic Door Company.
Excellent Service
I highly recommend Automatic Door Co.! First rate service from beginning to end! One of my doors was very noisy and shook when opening and closing. Bob came out the next day-calling beforehand to let… En savoir plus I highly recommend Automatic Door Co.! First rate service from beginning to end! One of my doors was very noisy and shook when opening and closing. Bob came out the next day-calling beforehand to let me know when he would arrive. He was professional, courteous, and informative. Now my door opens and closes smoothly and quietly. Outstanding service and will definitely use again when need arises.
Top Notch Customer Experience
Bob is the ONLY one to call when you need help with your garage door. Bob and his team have done work for me on many occasions and the result is always the same; great customer service, outstanding… En savoir plus Bob is the ONLY one to call when you need help with your garage door. Bob and his team have done work for me on many occasions and the result is always the same; great customer service, outstanding quality of workmanship and a fair price. My latest request was for a repair on a rental property that needed to be complete on very short notice before a tenant moved in. I was out of town but Bob returned my call immediately, scheduled the appointment and had the door and opener up and running with plenty of time to spare. All at very fair price. In an era where customer service and simple courtesy are difficult to find, he has not forgotten about these basic principals of business. As a matter of fact, he nails them every time.
A long time coming for this review!! Sorry Bob!
I am a relatively new home owner who is very good a budgeting and following a budget, day in and day out. We had recently done some very expensive renovations to our house. So to have our Garage door… En savoir plus I am a relatively new home owner who is very good a budgeting and following a budget, day in and day out. We had recently done some very expensive renovations to our house. So to have our Garage door stop functioning in the middle of a brutal winter as we just had with all the snow. Suffice to say we were not prepared for this and it came at a really bad time. We were referred to Automatic Door by another past customer who gushed about the personal service and I am the type of guy who will pay extra to get things done right the first time with great service! Bob and team showed up gave me a fair and honest assessment as to what the problem was and how deep in the pockets it would cost me due to the fact that the part needed to repair my old door was not being manufactured anymore and he suggested to add new door asap!! Unfortunately this was not in the budget but if we had to we would. Bob said he would use his resources to try and track down the part in hopes of saving us for the moment but still for safety sake he explained we would still need to change the doors out. Within a couple of days Bob had called told me he had ordered the part and it was on the way (I had not even given him credit card at this point but he took it upon himself to get it ass fast as possible!! WHAT A GUY!!!). I immediately thanked him and told him to come by and install it and get paid as soon as he could. He was there the next day did the install and CLEANED UP AFTERHIMSELF AND WAS POLITE AND FRIENDLY THROUGHOUIT THE ENTIRE EXPERIENCE!!! Needless to say new doors are on the budget for the summer and I can give you one guess who will be the company we purchase and install them with!! GO AUTOMATIC DOOR CO. and thank you again BOB Z.!! From a very happy and satisfied customer ill be seeing you guys again soon!!
Long Term Customer
Automatic Door Company installed our new doors several years ago. They did an excellent job and the new doors definitely made a difference to the appearance of our house compared to our original… En savoir plus Automatic Door Company installed our new doors several years ago. They did an excellent job and the new doors definitely made a difference to the appearance of our house compared to our original doors. Have since used for maintenance, most recently to help us with some storm damage. They showed up immediately and handled everything professionally. A great company to deal with.
Very impressed by customer service
I don't usually write reviews, but was compelled to do so given the above and beyond service Bob provided. I recently experienced issues with the garage door remote and was very impressed by the… En savoir plus I don't usually write reviews, but was compelled to do so given the above and beyond service Bob provided. I recently experienced issues with the garage door remote and was very impressed by the service Bob provided. He had two phone calls with me to troubleshoot the issue. Since we couldnt' fix over the phone, he offered for me to come in and look at my remote and even gave me a new "used" remote when we determined the old remote was broken and source of my issue. All of this was free of charge and saved me a couple of hundred dollars on a service call and new remote. I'd definitely recommend his service to anyone.
Automatic Door Co.
100 Corporate Drive, Unit B-107
Trumbull, CT
United States, 06611
Tél.: (203) 261-3310
Fax: (203) 261-3110
http://www.automaticdoorco.com
- Residentiel
- Commercial
Modes de paiement:
Chèque, Comptant, Discover, MasterCard, Visa