Very pleased
Efficient no hassle great price
Garage Door Replacement
Peter from Garage Door Systems responded to my call within 24 hours, and gave me an estimate in the next 24 hours. The work was done in a professional fashion and garage was cleaned up afterward. I…
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Peter from Garage Door Systems responded to my call within 24 hours, and gave me an estimate in the next 24 hours. The work was done in a professional fashion and garage was cleaned up afterward. I would highly recommend this company.
Jack Madden
Do not recommend.
This once great company has recently been bought out by a larger company which is now charging exorbitant prices for their service. I recently needed a new keypad for my doors. The installer came out…
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This once great company has recently been bought out by a larger company which is now charging exorbitant prices for their service. I recently needed a new keypad for my doors. The installer came out and installed a battery keypad, not hardwired, which took less than 30 minutes. The charge for the labor was $126.91 which did not include the cost of the keypad. After researching the average local labor service charge I found that this was 60% over the avg. price for this exact type of service.
Réponse de l’entreprise :
Hi Lois I am sorry to hear that you are not completely satisfied with our service. We have raised our labor rate $23 in the last year. This is due to increased outside expenses like insurance, vehicle maintenance, fuel and employee benefits. Our cost to run a service vehicle with a properly compensated, trained, professional technician has gone up so we needed to adjust our labor rate accordingly. We do have a set labor rate that includes our travel , labor and warranty on our work. I understand some local companies offer a lower rate which usually covers the initial visit but then have set rates for the required work needed. In our opinion its best to have the set labor so our customers know they will paying that plus whatever materials are needed. I am happy that you are satisfied with our service technician and our products but please feel free to give me a call to discuss our labor prices and our available discounts.
Peter Barrows
Great work done!
I just can’t find any issues.
Great New Doors - Great Installation
We selected Norwood Garage Doors to replace our original garage doors and garage door openers. Peter Barrows was very helpful in making suggestions. We made our selection and scheduled the…
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We selected Norwood Garage Doors to replace our original garage doors and garage door openers. Peter Barrows was very helpful in making suggestions. We made our selection and scheduled the installation.
The technicians arrived on time, were knowledgeable and friendly. The new garage doors and openers were installed in less than a day. Highly recommend!
Réponse de l’entreprise :
Trent thank you for taking the time to write a review. These reviews are very important to us as they help us grow and work on any areas that need improvement. I am glad to hear you are completely satisfied and please let us know if there is anything else we can do for you.
Excellent
5
17
mai
2019
,
Stephen
,
So many times when you want something done on your house you run into a company not showing up, or showing up to give you an estimate but then not keeping in touch when you want a job done. Not…
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So many times when you want something done on your house you run into a company not showing up, or showing up to give you an estimate but then not keeping in touch when you want a job done. Not Norwood Door. They showed up on time. gave a quick estimate, set up a date for the install and came on time. The garage door came out excellent. We give this company 5 stars!!
Réponse de l’entreprise :
Stephen thank you for the nice words. Your feedback is very importnat to us. I drive by your house a few times a week and what a difference the new door makes.
