The Service was great. The garage door opener is silent which is great.
The system we PAID for came with a camera, an app, kind of like a Ring doorbell. The problem is the camera pin pad… En savoir plus The Service was great. The garage door opener is silent which is great.
The system we PAID for came with a camera, an app, kind of like a Ring doorbell. The problem is the camera pin pad (outside)
Couldn't open the door. A mystery . Finally Door-co said they’d just install the older style pin pad instead of the high tech one with the camera system. The older pad works, but has no camera etc. Problem is - SAME PRICE for older zero tech replacement product. Less tech - no discount?

Called Dor-Co for a quote on replacement of a broken coil spring on one of our Garage Doors and pro-active replacement of the same spring on the other Door. The Service Technician (Larry) showed up… En savoir plus Called Dor-Co for a quote on replacement of a broken coil spring on one of our Garage Doors and pro-active replacement of the same spring on the other Door. The Service Technician (Larry) showed up the next day (St Clair Township) and replaced both springs in an extremely efficient manner, then did an overall maintenance of the hardware on both Doors. We were extremely pleased with the overall experience and how proficient and personable the Technician was to interact with. Highly recommended.

But what we were told for premium garage doors with a new type of coating that would last forever with no maintenance is currently faded and looks terrible. Doorco agrees that it’s terrible, but will… En savoir plus But what we were told for premium garage doors with a new type of coating that would last forever with no maintenance is currently faded and looks terrible. Doorco agrees that it’s terrible, but will do nothing about it.
Please visit another company who will take better care of their customers after installation

I called for assistance after my garage door came apart at the wall. The manager assured me someone would assist us since the car was in the garage. Within an hour the the service technician was there… En savoir plus I called for assistance after my garage door came apart at the wall. The manager assured me someone would assist us since the car was in the garage. Within an hour the the service technician was there and started to fix the problems. He was knowledgeable, quick and very professional. In fact, he tightened, lubricated and repaired several items. Now our door is so quiet and smooth it's like new. Very reasonable as well. Thank you Dor Co.

Great experience from start to finish. Customer Service person that answered my call was helpful and caring, making sure we were able to get into our garage as the main spring and both cables had… En savoir plus Great experience from start to finish. Customer Service person that answered my call was helpful and caring, making sure we were able to get into our garage as the main spring and both cables had broken. She got us on their repair board ASAP and they were actually able to send a tech a day before they had originally promised.
When Warren arrived to fix the problem he was very professional and had a “can-do” attitude.

Thanks Warren and the Door-Co Team for a job well done at a fair price.

I left a message Sunday after a spring on the garage door broke, well Monday morning Ted was in and out I’m less than an hours. THATS WHAT YOU CALL GREAT CUSTOMER SERVICE