FAQ - Frequently asked questions about garage doors
In order to install torsion-spring hardware, we recommend a clearance of 12 in (...)Read more In order to install torsion-spring hardware, we recommend a clearance of 12 in. (305 mm). On the other hand, if there is only 5 in. (127 mm) to 12 in. (304 mm) available, it is best to use a dual-track system designed for low headroom. When equipping a garage door with an electric door opener, add 2 in. (51 mm) to these measurements.Torsion (1)Extension (2)HeadroomOperation typeHeadroomOperation type0" to 5"Not possible (lower the headboard of door)0" to 5"Not possible (lower the headboard of door)5" to 12"Low Headroom (double track system)5" to 8 1/2"Low Headroom (double track system)12" and higherStandard (12" radius) (3)8 1/2" and higherStandard (10" radius)1) Garaga recommends the use of torsion springs for improved door operation and increased safety.2) Garaga recommends the use of safety cables with extension springs for more security.3) You can order a 15 inch radius with torsion springs operation.Conversion: 1 in. = 25.4 mmIMPORTANT: If an electric operator is being used, add 2 inches (51mm) to headroom required.
For equivalent thicknesses, polyurethane has a higher thermal insulation factor (R-16 or RSI: 2.8) than expanded or extruded polystyrene (Styrofoam)(...)Read more Not quite.For equivalent thicknesses, polyurethane has a higher thermal insulation factor (R-16 or RSI: 2.8) than expanded or extruded polystyrene (Styrofoam). In addition, since polyurethane strongly adheres to door surfaces, it provides twice as much resistance to flexion as polystyrene in a comparable door.Remember, entrance doors are also insulated by injecting polyurethane foam. Polystyrene, for instance, is the material used to make coffee cups for protection in packaging.
Your garage door is an important component of your home, and as such, deserves a few minutes of your time each year to ensure (...)Read more Your garage door is an important component of your home, and as such, deserves a few minutes of your time each year to ensure its long-term reliability.
If you don’t have the time, contact your dealer to perform a “tune-up” at your home. For a small fee, a technician will perform a 10-point inspection of your garage door including any needed lubrication an adjustments. If any part needs to be replaced, you will be consulted before a change is made.
Garaga recommends performing this preventive maintenance every 18 months, starting 2 years after purchase. Contact one of our dealers who will be happy to do this tune up… just like you would do for your car.
Yes, it's possible (...)Read more Yes, it's possible. A Garaga door is made on the same principle as a steel entry door. However, by adding windows, the door weight is modified. Therefore, the springs used as counterbalance may have to be changed based on the number of windows added. Garaga has a wide array of window style depending on the model of your current Garaga door.Due to safety concerns, such modifications should only be carried out by qualified personnel. Contact your Garaga dealer for more details.
We are providing the following Sico, Benjamin Moore, National-Laurentide and Sherwin-Williams color codes to help you to match the color on your Garaga garage door as closely as possible (...)Read more We are providing the following Sico, Benjamin Moore, Laurentide and Sherwin-Williams (coming soon) colour codes to help you to match the colour on your new GARAGA garage door as closely as possible to your doors and windows.
Note that the final colour can vary depending on the sheen of the paint (flat, satin, semi-gloss and gloss), and the surface being painted (wood, steel, aluminum, fiberglass, etc.), as well as the application method (spray, brush, etc.). Therefore you should not expect a perfect colour match to your GARAGA garage door. You or your painter may have to experiment with the sheen and application to obtain a colour match that is satisfactory.
IMPORTANT NOTICE: All colour codes have been provided by the technical service departments of the paint companies mentioned here. Garaga updates these paint suppliers colour codes on a regular basis, but we assume no responsibility for the accuracy of this information. We strongly recommend that you bring a Garaga door paint chip to your store to assist them in providing you with the closest match, in addition to providing them with the colour codes. Your local Garaga Dealer can provide you with a Garaga door paint chip. We have found that some paint dealers cannot reproduce our colours from the colour codes due to the limitations of their coloring machines however the paint chip will help them to do so. Here are the coloration formulas corresponding to a Garaga door. Click on one of the paint company logos. Wood surfaces: Metal surfaces: Sico Series 811 (exterior matte latex) Series 817 (exterior semi-gloss acrylic) National / Laurentide 2311-xx 545-OXY Benjamin Moore Series N096 or 632 Series N096 or 632 Sherwin-Williams A100 (Series A82) (Series A43)
The accumulation of condensation will occur when water comes into contact with a colder surface than the surrounding temperature (...)Read more Here are a few facts:
The accumulation of condensation will occur when water comes into contact with a colder surface than the surrounding temperature. The water may take the form of actual drops of water or frost.
It is important to first realize that a garage door cannot be as watertight as a home’s entry door, and that it is faced with different situations:
A garage door must move freely on all 4 sides in order to open.A garage door is made up of 4 sections, thus 5 areas as well as the sides of the door will allow air to enter.The size of a garage door (9'-16' wide) does not compare to that of entry door (34”). The surface area can easily be 4 to 5 times that of an entry door, and therefore presents a larger surface to cooling.A garage holds more humidity than the entryway of a house: snow and ice stuck to a car, fire wood being stored, poor or no ventilation, etc.
Traces of condensation may appear in different locations, on the warm side of the door:where sections intersect;at the end of each section, behind the weatherstripping installed at the header and jambs;on the aluminum U-bar (if applicable), on the bottom section of the door.
The Garaga solution:
The source of condensation (cold-hot contact) cannot be eliminated completely, however Garaga has designed their doors to minimize the effects:1. a high-efficiency joint between the sections, coupled with a thermal-break (the interior and exterior skins do not touch);2. rubber weatherstripping, made of thermoplastic elastomer, on the bottom section that is flexible enough to adapt to the unevenness of the floor. The U-bar to which the weatherstripping is attached can be made of extruded aluminum or PVC. If in aluminum, it can be a heat conductor that can cause condensation if the air in the garage is filled with humidity;3. a wide piece of weatherstripping is attached to the top of the door to compensate for any deficiencies in the exterior weatherstripping (optional on some door models);4. exterior perimeter double-lip weatherstripping, higher efficiency than regular weatherstripping, is recommended to stop the air infiltration.
Lastly, excess humidity in your garage can be eliminated by leaving the garage door open for a few minutes; cold air will quickly fill the garage, thus lowering humidity. Use a dehumidifier if you have one, especially in the case of newly-built garage.
GARAGA garage doors are very high quality products. Please do not hesitate to contact your Garaga dealer for solutions to any problem that may occur or if you have any general questions.WARNING:It is not recommended to “crush” the weatherstripping against the door as it will prevent smooth operation of the door. For a smooth operation of the weatherstripping, we recommend the use of a silicon-based lubricant. Do not use any petroleum-based oils.Outside temperature (°F/°C)Maximum tolerable humidity (%)-20 / -29-10 / -230 / -1810 / -1219 / -72025303540
The required number of cycles is calculated by determining the average number of operating cycles per day, multiplying this figure by 250 days, (...)Read more The required number of cycles is calculated by determining the average number of operating cycles per day, multiplying this figure by 250 days, and then multiplying the result by 10 years (the useful life of a garage door).The choice of the torsion spring is made according to the number of cycles thus obtained. You can choose from 25,000, 50,000, 75,000, or 100,000 cycles. It is good to note, however, that door width may limit this choice. So ask that the springs have a maximum number of cycles based on the movement type of the door.
Garaga offers heavy-duty ThermaBlok™ weatherstripping that feature a screw cover and a high quality double-flap rubber strip which resists (...)Read more Garaga offers heavy-duty ThermaBlok™ weatherstripping that feature a screw cover and a high quality double-flap rubber strip which resists temperatures down to -22F° (-30°C) and keeps its flexibility.
INSTALLATION (note: screws are not included)close the garage door;measure and cut the base and the top section weather¬stripping to the desired length;make sure that the end of the top section weatherstripping is even with the end of the base;start at the top of the door and not at the sides;place the base of the weatherstripping flat against the door frame, slide it upward to press well against the horizontal frame, then move it towards the door until both edges of the top weatherstripping come against the door while keeping the base of the weatherstripping around 1/2” from the door;screw in and tighten a screw in the first hole of the base of the weatherstripping while being careful to place the top section weatherstripping under the base of the weatherstripping;make sure the weatherstripping is parallel to the door and then put in the other screws;fix screws in the holes of the weatherstripping retainer;do not tighten the screws completely to allow the retainer to slide and adjust a little; this is the reason why there are long slots in the base. Crushing the base too hard will put too much pressure on the wall of the retainer, which could cause the screw-cover to pop out the retainer;put the screws at the center of the slots to allow movement of the retainer;very important: leave a space of at least 1/8 inch (3 mm) at the top joint, and fill it with caulking, using the same colour as the weatherstripping. This filling will absorb the expansion or will stretch to fill the space if it contracts;put on the screw cover by inserting one side of the screw cover in the base and by pushing the other side firmly;proceed in the same way for the sides. »
If you have chosen the weatherstripping with an aluminum base instead of a PVC base, you will have to pierce 1/8” holes of every 12” for the screws.
Verify if the handles can move freely between section and top weatherstripping (...)Read more
If you have an electric garage door opener, deactivate the system by pulling on the red cord attached to the trolley (...)Read more If you have an electric garage door opener, deactivate the system by pulling on the red cord attached to the trolley. You should be able to easily lift the door open with one hand, regardless of its size or the material it is made of.If you notice the door is harder to open, this means that its dead weight is heavier than in the ideal range of 8 to 12 lbs. (3.5 to 5.5 kg) because the springs are no longer counterbalancing the door properly. Call a GARAGA-certified installer to correct the situation.
If you decide to paint your Garaga door yourself, the following instructions outline how to do it (...)Read more General information
If you decide to paint your Garaga door yourself, the following instructions outline how to do it. It is important to note that oil-based paint (alkaloid) with a matt or semi-gloss finish does not exist in the market (unless an industrial paint is used).
Therefore, it is recommended that latex (water-based) paint is used to avoid highlighting imperfections in the metal. Use a synthetic (nylon/polyester) bristle brush to contour the raised panel, and a 4" (10 cm) roller to provide a nice finish.
If you want to paint your front door and/or windows, it is possible to closely reproduce the color of your Garaga door.
We have given you the color codes for Benjamin Moore, Sico, Sherwin-Williams and Laurentide paint companies, but any good paint company can be used, with the steps remaining the same. Some paint dealers are equipped with an electronic machine to find the exact color formula. A metal color chip will be necessary.
Before painting any Garaga garage door, we suggest you read our document about the Limited lifetime warranty.
How to repaint a Garaga door:1. Wash the surface of each section with trisodium phosphate (ex.: Polyprep 771-137) to remove grease and oil residue as well as chalking. Rinse completely with clear water and let dry.
2. Roughen the surface of each section with 220 grit sandpaper in order to create an adhesive surface. Avoid using steel wool. Clean the section with a tack cloth or a vacuum.
3. A primer coat is necessary only if the enamel is taken off and the steel is visible or if there is some rust. In these particular cases, apply a coat of zinc phosphate primer: Corrostop Light Beige 635-260 or Red Oxide 635-785, Laurentide/Durosol 545-062 (8545-91), or Benjamin Moore primer series 163. Let it dry a minimum of 16 hours before painting.
4. Apply 2 coats of latex paint in the color of your choice, such as: SICOLAURENTIDEBENJAMIN MOORESHERWIN-WILLIAMSWood surfaces811 Series2311-XXN096 Series / AURA 632Coming SoonMetal surfaces817 Series545-OXYN096 Series / AURA 632Coming SoonNote: The above guidelines are only suggestions. For exact color application, we advise you seek expert advice from a color consultant at your nearest retail paint store.How to paint Eastman Estate or Cambridge doors with decorative PVC overlays:1) For the steel portions of the door
a. Refer to the above text
2) For PVC overlays (white)
a. Before painting, PVC surfaces must be prepared and cleaned of dirt, oil, chalk and /or mildew with a diluted solution of trisodium phosphate, as with the steel portions. Consult product manufacturer instructions.b. Rinse completely with clear water and allow to dry.
c. Apply a high-quality paint such as a 100% acrylic latex exterior house paint.WARNING: dark colors absorb radiant heat from the sun creating extremely high surface temperatures. DO NOT PAINT the raised PVC overlays on the door using paint with a light reflectance value of less than 56.
Clicking on the following link opens a PDF document containing the detailed instructions. (...)Read more Clicking on the following link opens a PDF document containing the detailed instructions.
Here are links to the website of the manufacturer, LiftMaster, for all pertinent information.
FAQ SectionCustomer Support videos
If you are replacing your existing door with a new one, you will no doubt have to replace several parts, but they may be only screws (...)Read more If you are replacing your existing door with a new one, you will no doubt have to replace several parts, but they may be only screws for the hinges or worn-out rollers. You will almost certainly have to change the spring system since their size and strength are based on the weight of the door. The weight of a wood door, an aluminum door, and a steel door differ greatly.It is important to understand that the springs used in opening and closing a
garage door support the entire weight of the garage door. This means that there is extreme tension in these springs and that any sudden and uncontrolled release of these springs is dangerous and could cause serious injuries.
The first and most important step in the removal of a garage door is the release of the tension in the springs.REMOVAL OF EXTENSION SPRINGS
For extension spring hardware, the tension in the springs disappears almost completely as soon as the door is completely opened.
Open the door completely and block it in this position with clamps or locking pliers firmly tightened to the track to prevent the door from closing. (See figure 1)
You can now release the cables and take off the springs without any trouble or danger.
Then, take off the clamps or the locking pliers and slowly close the door. WARNING! Do not execute this step alone. Remember: a garage door which is not linked to a spring weighs it’s real weight and trying to handle it alone could be dangerous.
We suggest you place a wood block under the door before closing it to prevent getting your fingers caught. You can now undo the panels of your door starting by the top panel.
REMOVAL OF TORSION SPRINGS
First of all, lock the door in the CLOSED position. You can either use the locks installed on the door or use clamps or locking pliers as shown in Figure 1.
Then block the spring shaft with locking pliers leaning against the wall (header) as shown in Figures 2 and 22. Then, insert one of the winding bars into one of the holes of the winding cone, HOLD IT FIRMLY TOWARDS THE TOP, and unscrew the set screws which are found there.
WARNING! As soon as these screws are loosened, all the tension in the
spring will go to the winding bar; it is really important to keep this bar very tight to avoid a sudden release of the spring.
Let the spring slowly unwind towards you and then insert the other winding bar in the hole at the top. Take out the bottom one only when the top one is well-inserted and held firmly in your hand. Continue this procedure until there is no tension at all left in the spring. Repeat the same steps on the second spring, if need be. Release the cables and then take off the clamps or locking pliers.
You can now undo the panels of your door starting by the top one. Figure2
Discovery Channel's “How It's Made” series aired an episode on how Garaga sectional doors are made (...)Read more Discovery Channel's “How It's Made” series aired an episode on how Garaga sectional doors are made. We invite you to look at this extract to discover all the secrets on the best made garage doors in North America. (Duration: 4 ½ min) How it's Made is a television series, narrated by Lynn Herzeg, The segments inform viewers about fabrication methods of various products used in our everyday lives.
The insulation isn’t the only thing to consider when talking about an energy-efficient door (...)Read more The insulation isn’t the only thing to consider when talking about an energy-efficient door.
To learn all about the process, see the document The Garaga Insulated Section.
Here is a reminder of some important dates and information : (...)Read more Here is a reminder of some important dates and information:
1993: in the US and Canada, the mandatory addition of a photoelectric safety reversing system for residential door openers, meaning door openers then had 2 safety systems, mechanical and photoelectric.Before 1993: remote transmitters were programmed using switches (+, 0, -)1993 to 1995: remote transmitters were equipped with Billion code technology and the frequency used was 390 MHz (note : the 390 MHz frequency is used by American aircraft at certain military bases and could interfere with signals used for garage door openers) 1996 to 2005: LiftMaster equips it door openers with the Security+ system, using rolling code technology2006 to 2012: Security+ with 315 MHz frequency2013: the debut of MyQTM technology from LiftMaster.
Trying to estimate a price for budget purposes is difficult because there are several variables that can influence the price of installation: (...)Read more Both the cost of a commercial or industrial garage door and its installation depend on the intricacy of the construction or renovation project, the door model selected, whether windows will be added, the headroom and if there will be an electric motor/operator/opener.
These are only some of the variable that will influence the price. More importantly, you should find a qualified installer and ask for references from past customers. Remember that the cost for a sturdy/sturdier door is much less than the cost of frequent repairs.
For a free estimate of the cost of your project, contact one of our dealers or our technical department at email@example.com.
The price of an installed garage door may vary depending on the materials used for its construction and the accessories added by the buyer to get the look and product desired.Read more
How much does a garage door cost?Garaga offers many installed garage doors for less than $1000but be aware that several components influence the purchase price.The factors that have an impact on the price of the door you plan to buy can be divided into 2 categories.1- The constructionSize of the doorThe larger your door is, the more expensive it will be. But the rule “twice as large = twice the cost” isn’t necessarily true, since when a door is very wide, reinforcements must be added for strength.HardwareFactors such as the quality of the rollers for a long-lasting and quieter system, the guaranteed number of spring cycles (door openings & closings ), the number of reinforcement struts on the door, and the system configuration (e.g. based on available headroom) influence the cost of buying a door. Often, an investment of less than $150 will gets you the best system available.
InsulationThe purchase of an insulated door should be considered an investment as it helps save energy. Door prices vary based on insulation value, which, in addition to the level of polyurethane or polystyrene insulation, can depend on the effectiveness of the weatherstripping system. The best quality weatherstripping from Garaga usually costs less than $75, a worthwhile investment that pays off in the winter.
Steel or aluminumSteel with a woodgrain finish is the most commonly used material in the construction of a door. Compared to aluminum, steel is about 10% less expensive. However, if you buy a smooth steel door, made up of thicker and heavier sheet metal, expect to pay about 50% more than a regular steel door with a woodgrain finish.
2- The lookModelIf you choose a model with PVC overlays, keep in mind that these usually double the price of a door. Also, if you opt for an embossed carriage house style, the cost may increase about 15%.ColorGaraga offers both standard colors and Premium colors, the latter entailing a small extra charge of about $70 to $150 for a 9’x7’ door. If the color you’ve chosen is not among the choices offered, many dealers offer the service of repainting your door for a extra charge over the initial price, calculated per square foot of the door.WindowsBesides bringing light into your garage, adding windows to your door greatly enhances the look of a door. This addition may increase the purchase price from 25% to 50%, depending not only on the quantity of windows in the door, but also their insulation value and how they are manufactured.
many installed garage door openers
for less than $500Compared to models available in big-box stores, door openers sold by professionals are quieter, safer, and longer-lasting. Their price, including installation, ranges from $350 to $500. Adding optional accessories, such as a remote control or an Internet gateway control system, can cost $30 to $60 more.
InstallationThe performance and durability of a garage door depend as much on the quality of the installation as that of the product. This is why Garaga recommends you work with a professional dealer to ensure your peace of mind and a safe installationRENOVATIONRELATED WORKWorking with a professional installer during renovations allows you to have a good idea of the expenses incurred related to changing a garage door, such as dismantling and getting rid of the existing door, rebuilding the doorframe, covering the frame with aluminum sheeting, etc. View all garage door openers
Find a dealerIn conclusionWhether you are looking to compare the options or to set your budget, many elements have to be considered. For this reason, we always recommend asking for a free quote of your project. This remains the most effective way for you to know the exact price of your future purchase.Get a free quote
Trying to estimate a price for budget purposes is difficult because there are several variables that can influence the price of installation: (...)Read more Trying to estimate a price for budget purposes is difficult because there are several variables that can influence the price of installation:the type of door to meet your needsthe type of lift mechanism and clearance (distance floor to ceiling)the components and accessories for your projectwhether manual operation or electric door openeretc.
Choosing a door system that is strong enough for the work you have planned is essential. This way you can avoid unexpected repairs.
All of these questions should be answered to determine your actual needs. A garage door is a major investment, so don’t you want to be sure you have the right one?
We suggest you either contact one of our dealers to get a free
estimate of your project, or complete our online quote request.
It is very difficult to give an accurate price as many different components need to be considered (...)Read more It is very difficult to give an exact price as some variables need to be considered. Is it a replacement door or a new construction? Must we remove the existing door? Do we have to rebuild the frame and cover with aluminum?
What is the headroom above the door (to determine what type of lift)? Is there a bedroom above the garage (door insulation and noise reducing mechanism)? Do you need any extra accessories with your electric operator? What use will you make of your garage? Will you park your cars in it? Or maybe store things in it? Or maybe, it will be a workshop or a recreational room for your children.
These are all questions that must be answered in order to determine your specific needs. Besides, isn't your garage door an important investment for you?
If you would like one of our dealers to contact you in order to receive a free estimate, please fill out the online quote request form or contact one of our Garaga dealers directly.
There are different lift types for commercial, agricultural or industrial doors (...)Read more There are different lift types for commercial, agricultural or industrial doors. When we talk about a “Standard” lift movement, here are headroom requirements based on the type of hardware:Type Radius: 12 in. Radius: 15 in. 2 in. Commercial Door height: 8 to 12 ft.12 in. n.a. 2 in. Commercial Door height : over 12 ft.13 ½ in.15 in. 3 in. Industrial n.a. 15 in. Note : if you use a trolley-type operator, add 2 ½ inches.IMPORTANT:do not use a “Standard” lift movement if you have over 2 ft. (61 cm) of headroom. Use a “High Lift” movement. It is important to leave clear space above the garage door. For Low Headroom applications, the minimum headroom requirement is this following:Type Low Headroom Rear installation Low Headroom Front installation 2 in. CommercialDoor height: 8 to 12 ft.4 in. 8 in. 2 in. Commercial Door height : over 12 ft.4 in. 10 in. 3 in. Industrial11 in. 13 in. Note : if you use a Trolley type operator, add 2½ inches.
A ½ HP motor certainly enough for doors in the 8 ft. to 12 ft. (2.4 to 3.7 m) wide range. Use a ¾ HP motor for doors measuring over 14 ft. (4.3 m) (...)Read more A ½ HP motor certainly enough for doors in the 8 ft. to 12 ft. (2.4 to 3.7 m) wide range. Use a ¾ HP motor for doors measuring over 14 ft. (4.3 m).Keep in mind that an electric garage door opener is only meant to work as a substitute for human strength. Therefore, the door must be well-balanced at all times in order to maintain its dead weight at 8 to 10 lb. (3.5 to 4.5 kg).Why not take a look at our maintenance guide for your garage door.
You have to get the opening ready and make sure that the size of the opening matches the size of the door (...)Read more For a new construction project, you have to get the opening ready and make sure that the size of the opening matches the size of the door. See our pdf for all the information: Getting the opening ready
Whenever you are washing your car in the driveway, go ahead and take a pass at your garage door (...)
Read more Whenever you are washing your car in the driveway, go ahead and take a pass at your garage door. Use a mild liquid soap and rinse liberally. For any stubborn marks, use an all-purpose detergent, and avoid any abrasive cleaners.Don’t neglect the inside of your door. Any dirt that builds up over the winter can reduce the long-term shine of your door.If you’d like your door to keep its brand-new appearance, once a year apply liquid car wax to it on a cloudy day in order to protect its luster and restore its shine.
At the beginning of each season, give your door opener a checkup. First, make sure that your door opens and closes completely (...)Read more At the beginning of each season, give your door opener a checkup. First, make sure that your door opens and closes completely. If it is unable to do this satisfactorily, refer to the instructions in the user’s manual or contact your Garaga dealer.
Next, disengage the door opener by pulling on the red cord. Open and close the door manually. The door must be balanced correctly. You should be able to operate it with only one hand. If excessive force is needed, either it is unbalanced or your spring no longer works. In this case, contact your Garaga dealer immediately to correct the situation.
Finally, check your automatic reverse safety system that uses photo sensor eyes located on each side of the door. Your door should automatically reverse direction if an object or a person comes between the sensors.
Start by taking a look at and downloading our online Installation Manual: installation manual for residential garage doors (...)Read more Start by taking a look at and downloading our online Installation Manual: installation manual for residential garage doors.
Voici quelques situations que vous pourriez rencontrer :Here are some common situations you might encounter:
1) The door is very heavy and only goes halfway upThe torsion spring(s) were installed backwards. Reverse the position of the tube and spring(s). Review Step 5 in the manual.
2) The door opens very fast but is difficult to lower.
The spring(s) are wound too tight. Adjust the tension. Review Steps 5 or 5.1, depending on the spring type.
3) The door closes quickly but is heavy to raise.
The spring(s) are not wound tight enough. Adjust the tension. Review Steps 5 or 5.1, depending on the spring type.
4) The door works well, but goes back up when it’s 2 to 3 inches from the threshold of the door.
The spring(s) are a little too tight Adjust the tension. Review Steps 5 or 5.1, depending on the spring type.
5) The door doesn’t close squarely on the floor.
The floor isn’t level compared to the vertical tracks. If it is a problem with the floor, the threshold must be corrected to be level.
6) The door is difficult to open at the beginning of its cycle.
The exterior frame weatherstripping is too tight. Loosen it and move it a bit away from the door (the base of the weatherstripping should be about ½ " from the door).
7) The door is difficult to open at the end of its cycle.
The horizontal tracks are not perpendicular to the axis of the door. To check, use a tape measure and Figure 17 in the manual.
8) The top section doesn’t close completely.
Adjust the position of the upper support (see Figure 16 in the manual).
If you encounter any other problems, please contact the Garaga dealer from whom you bought the door.
It all depends on the thickness of the steel. This particular point deserves special attention (...)Read more It all depends on the thickness of the steel. This particular point deserves special attention. If the thickness is expressed in thousandths of an inch, higher is better. If expressed in gauge, the lower the number, the thicker the steel. Ask for the thickness of the steel on both sides, exterior as well as interior. Another important consideration is the type of impact. It is obvious that if a car hits a garage door at 6 mph, it will heavily damage the door, whether it is covered in steel or aluminum.
No, not really. For greater sturdiness for your garage door and to extend its life, GARAGA recommends using 14-gauge tracks, with mounting brackets (...)Read more No, not really. For greater sturdiness for your garage door and to extend its life, GARAGA recommends using 14-gauge tracks, with mounting brackets welded to the tracks, rather than riveted or fastened (clips). This hardware is called Dura+ When shopping for a garage door, make sure the rollers come with a mechanism of at least 10 ball bearings. These steel rollers are covered with rigid nylon and are much quieter. If you want to be sure of what you are buying, look for the GARAGA name. It is stamped on all our tracks to ensure that you get a quality product.
Dura+ Value Kit
There are a few points to consider. First, we must be practical (...)Read more There are a few points to consider. First, we must be practical. If for some reason the 16' door does not open (i.e.: mechanical failure), you understand that both vehicles will be stuck inside the garage. To be in that kind of predicament with two single doors is almost impossible. You will at least be able to have access to one of the vehicles. Another thing to consider is If you live where the climate tends to get pretty cold, opening a double door will let more cold air in than opening a single one, thus dropping the temperature of your garage faster. Finally, the last point would have to do with "design" and "taste". When you have a double garage door and it is on the front of the house, it becomes very much part of the style setting of your house. A lot of people don't like to bring so much attention to their garage door. For them, it is preferable to install two single doors instead. This way you can maintain a good balance between the doors and the rest of the house. For them, it is preferable to install two single doors instead. This way you can maintain a good balance between the doors and the rest of the house. Will there be any extra cost? No, not as such. The price for two single doors is about the same price as for a double door. The difference would come from electrically operating the two single doors.
In all cases, it is best to equip the door with an electric garage door operator instead of pull cord or pull chain (...)Read more In all cases, it is best to equip the door with an electric garage door operator instead of pull cord or pull chain.
There are basically two categories of electric garage door operators: trolley (central) and jackshaft (wall-mounted). Since mid-2014, some operators come with the latest technology and can be controlled remotely via a smartphone, tablet or computer.
Additionally, when at all possible, install a three-phase motor with the highest voltage available.
If you choose to manually open and close your garage door, ask for a chain hoist when the height of the door exceeds 12 ft. (3.7 m).
Get in touch with a GARAGA-certified installer to find out more about safety accessories and the automatic reverse mechanism. This garage door professional will be able to guide you toward products that will fit your needs.
Our Garaga Industrial dealers provide a continuous maintenance service. This program is aimed at helping you avoid emergency situations (...)Read more Our Garaga Industrial dealers provide a continuous maintenance service. This program is aimed at helping you avoid emergency situations, especially for all those times you need your garage door to work faithfully.
This program consists of an agreement with you to perform maintenance visits that are planned in advance depending on the frequency you use your doors. Before any work is done, we can furnish you with a written “health report” containing detailed information on the condition of your doors and an evaluation of any adjustments to be made, thus avoiding any interruptions in use.
Doing preventive maintenance can save you money; remember, an ounce of prevention is worth a pound of cure! Contact one of our commercial and industrial garage door professionals.
Yes, indeed (...)Read more Yes, indeed. If the door measures over 150 sq. ft. (14 square meters), we suggest using vertical tracks with a continuous angle. If door width exceeds 14 ft. (4270 mm), the use of double hinges is recommended.
Ask the installer to provide you with the owner's manual for the door, and for the electric operator, if applicable (...)Read more Ask the installer to provide you with the owner's manual for the door, and for the electric operator, if applicable. Keep them safe for future reference. Take the time to read them to find out more about your new equipment and the maintenance it requires. Make sure you keep the GARAGA-certified installer's phone number handy.
Is this an actual problem?
Yes, it’s possible, although rare, for your garage door to open by itself. There are a few unusual factors that can cause your door open by itself. Here are a few scenarios we've come across (...)
Read more Is this an actual problem? Yes, it’s possible, although rare, for your garage door to open by itself. There are a few unusual factors that can cause your door open by itself. Here are a few scenarios we've come across:Residential electric garage door openers manufactured after 1993 are equipped with two safety mechanisms that operate while the door is closing. The first is photoelectric and the second is mechanical. The most common scenario is a misalignment of the photoelectric reversal system. When the two sensor housings are out of alignment, the beam is cut off, which the door opener interprets as an object in the way of the door’s descent. As a result, it automatically reopens the door. Realigning the beams will resolve the problem. To make sure that it has been corrected, check the wall panel near the entrance to your home. The indicator light should have stopped blinking.Another common scenario: during the winter, the threshold of your garage door must be kept clean to avoid any accumulation of snow or ice. Otherwise, the door’s mechanical mechanism will butt up against this buildup, and depending on how sensitive it is, may reverse the door.Also, a power surge caused by a lightning storm, for example, may have damaged the electrical circuits of your door opener.There’s one last scenario that applies to door openers manufactured before 1993. Before this time, remotes were programmed by positioning clips. By sheer chance, one of your neighbors may have a remote programmed with the same code. After 1993, LiftMaster started using a rotating code with millions of possible programming combinations.
According to a persistent urban legend, a plane passing over your home can cause your garage door to open. To correct many people’s misimpression, we should point out that it all depends on the frequency used by the door opener. The frequency used in older garage door openers could interfere with certain military planes. This problem was corrected starting in 1993 by employing a different transmission frequency.
A couple of possible solutions:
Before leaving home, wait a few seconds to ensure visually that the door is completely closed and that none of the security mechanisms have triggered it to reopen.
Another solution: if you want to be sure that your garage door is completely closed, there is a garage door monitor (829 LM) that you can install in your home (e.g. in your bedroom) that will indicate whether the door is completely closed or not.
The permanent solution: use of LiftMaster’s MyQ™ technology.
For your peace of mind, we recommend MyQ™ technology, which will allow you to:Open and close your garage door from your smartphone, tablet or computerReceive an email when your garage door is openedProgram the door to close automatically 60 seconds after it is opened
In order to benefit from this technology, you need to have a door opener model that offers built-in MyQ™ technology.
Otherwise, if you already have a LiftMaster door opener manufactured after 1998, you can purchase the 888 LM wall station with an 828 LM Internet gateway to equip your current door opener with MyQ™ technology.
If you have a LiftMaster model dating from 1993 to 1998 or even certain models made by other manufacturers, adding an 821 LM universal door controller can also equip your door opener with My™ technology.
Consult a Garaga dealer to verify the model and year of your door opener and analyze the possible solutions... So you can sleep peacefully!
First, Garaga would like you to take time to enjoy the beauty and performance of your brand new garage door (...)
Read more My new residential door has been purchased and installed. Is there anything else I need to do?
To ensure your long-term peace of mind, your new garage door however needs a little care.
Not only is it the largest moving object in your home, but it travels back and forth over your new car and the heads of you and your children. And this door, firmly anchored to the ceiling of your garage, made of metal and insulation, can weigh over 200 lb. (for a double garage door).
Therefore, we recommend performing regular maintenance on the door sections, weatherstripping, tracks, hinges, rollers, spring and door opener. Take a look to our maintenance guide.
Are you considering the addition of an attached garage to your house? Do you wish to convert your carport into a garage? (...)Read more Are you considering the addition of an attached garage to your house? Do you wish to convert your carport into a garage? Now that's a great idea! Adding a garage will not only prove to be very practical, but it will also increase the resale value of your property. However, such an important project requires some serious planning. In order to avoid making mistakes that could become disastrous while at the same time staying within your budget, you need to act properly.Garage attached to the house BEFORE AFTER The main steps involved in planning the construction of an attached garage are the following : Determining your needs Determining the size of the garage Designing the plans Obtaining the building permit Planning financing and construction Now let's look more closely at these planning steps. 1-Determining your needs Start off by deciding how much money you wish to invest in this project. Think about the reasons that justify building a garage and how you plan to use it. Will you use it to park cars? Will it become a large storage room or a workshop? Will you add a workbench to it? Will you need several electric outlets? Will you need a service door? Will you need windows or heating? At this point, it would be appropriate to visit your town's department of urban planning to know more about the local building codes regarding an attached garage. For example, there might be setbacks to take into account when choosing a location or even a maximum height to consider when the time comes to design the plans. 2-Determining the size of the garage The size of your garage is unquestionably one of the most vital aspects of the planning. An unnecessarily large garage will reduce the available space on your land while a garage too small will greatly limit possible uses. Generally, the minimum size for a single garage is 12 ft. wide by 22 ft. long (3.7 m x 6.7 m) and 18 ft. wide by 22 ft. long (5.5 m x 6.7 m) for a double garage. However, these numbers are a strict minimum. Many home owners choose to make their garages wider so they can open their car doors freely, and longer so they have enough room to put in a workbench. When it comes to garage size, the rule of thumb is this: build bigger when in doubt. You will appreciate having extra storage space for bikes, the lawnmower, gardening tools and sports equipment, especially since it is impossible to predict what your needs will be five or ten years from now. If you plan to park cars in the garage, keep in mind that car sizes vary considerably. For example, you could one day replace your subcompact car by a larger family van. Would you have enough room in your garage to accommodate this type of vehicle without having to change its interior design completely? Do a sketch to better visualize the layout of your garage. 3-Designing the plansOnce you have determined your needs and the required size for your garage, consult an expert who will be designing the construction plans. The designer will make sure the garage does not clash with the house, but rather complements it. A garage that does not match the house, either because of its size, its finish or its architecture, could even reduce the property's resale value. A garage and a house should have several common elements, including the slope of the roof, the exterior finish and the type of doors and windows. 4-Obtaining the building permit Now that you are ready to start your project, go back to your department of urban planning to obtain a building permit. In some instances, a permit to connect your garage to an electrical power utility and to the water supply could also be required. It is essential to respect local codes to the letter since an inspector will meticulously examine the garage once the construction is finished. If the building does not exactly match the plans or meet local codes, you will have to, in the best-case scenario, modify the building or, in the worst-case, start the construction over. 5-Planning financing and construction Since building a garage is a project that requires a hefty investment, financing must be carefully planned. Whether you decide to get a loan from your bank or increase your mortgage payments, your financial institution will be able to inform you of the various options available and offer sound financial advice. You will also have to decide whether you want to hire a general contractor, hire subcontractors while assuming project management or even do some of the work yourself. If you choose to hire a general contractor, ask him to obtain the building permit from your town. This way, he will be responsible for making the necessary changes so the garage meets local codes. One thing is sure, planning the construction of an attached garage is not a luxury, but a crucial step that will help make this important project a success. If you plan to add an attached garage to your house, do not hesitate to contact Drummond Designs' Renovation Service. Working from pictures or sketches provided by clients, Drummond Designs' team of experts can suggest ideas and offer advice that will take into account your needs and budget. You can reach Drummond Designs by dialing toll-free 1 800 567-5267 (ext. 2) or visit Drummond Designs' Web site at www.drummondhouseplans.com Garage detached from the house How much does a detached garage cost?Although the total cost may vary greatly, building a garage detached from the house generally costs at least $45 per square foot ($480 per square metre). For example, a single garage 12 feet wide by 24 feet long (3.7 m x 7.3 m) costs approximately $12,600. In the case of a double garage 18 ft. by 24 ft. (5.5 m x 7.3 m), the cost is about $19,500. Keep in mind that these prices are approximate and include labour costs. The price of $45 per square foot ($480 per square metre) applies for a garage built with standard materials. If you elect to use high quality materials, the price will increase to about $55 per square foot ($538 per square metre). It is important to note that the above-mentioned amounts only include the construction of the building itself. The costs of connecting the garage to the sewers or paving the driveway, for instance, are extra expenses that must be considered when establishing a budget for this type of project. The exterior finish chosen for the garage also creates a considerable fluctuation in costs. A garage featuring the same type of roof as the house or comparable architectural details will necessarily prove to be more expensive. Similarly, a garage with the façade or even all four walls made of brick will be a lot more costly that a model covered with PVC siding. The cost of a detached garage varies according to its size and its exterior finish. To know more about detached garages or to enquire about garage plans, do not hesitate to contact an expert from Drummond Designs by dialing toll-free 1 800 567-5267. You can also visit their web site at www.drummondhouseplans.com.
Aluminum doors offer the advantage of being lighter and therefore tend to be easier on their opening mechanism (...)Read more Aluminum doors offer the advantage of being lighter and therefore tend to be easier on their opening mechanism. In the long run, great savings can be made on maintenance costs since the mechanism will last longer. However, when it comes to doors measuring 12 ft. (3660 mm) wide or less, there is little difference between aluminum and steel. Finally, remember that aluminum is recyclable.
Here are the new corresponding Garaga colors: (...)Read more Here are the new corresponding Garaga colors:
For H-Tech, Top Tech, G-1000, G-2020, G-2023, G-2323 models:GARAGA ColorsComparable to GENTEK or RESIDENTIAL (Canada)WhiteCorresponds to RESIDENTIAL White SG # 110NordicSimilar to GENTEK Ice White # 429
Similar to RESIDENTIAL White LG # 801IvorySimilar to GENTEK Maize # 502 or
similar to RESIDENTIAL Ivory # 302Universal BrownCorresponds to RESIDENTIAL Universal Brown # 331Terra BrownCorresponds to GENTEK Commercial Brown # 562TundraCorresponds to GENTEK Pebble # 559SavanaCorresponds to GENTEK Wicker # 538Heron BlueCorresponds to RESIDENTIAL Heron Blue # 54TEX White
(Top Tech / G-2000)Similar to GENTEK Ice White # 429 and
similar to RESIDENTIAL White LG # 801For Cambridge, Eastman, North Hatley, Stratton, Standard+, Acadia, TriForce, DualForce, Uniforce, G-5000, G-5138, G-5200, TG-6200, TG-8024, TG-8524 models:GARAGA ColorsComparable to GENTEK or RESIDENTIAL (Canada)Ice WhiteClose to GENTEK Ice White # 429
close to RESIDENTIAL White LG-801Moka BrownCorresponds to GENTEK Commercial Brown # 562ClaystoneCorresponds to RESIDENTIAL Royal Clay # 913
Close to GENTEK Pebble # 559Desert SandThe closest match is with GENTEK Almond # 532Dark SandCorresponds to GENTEK Sable # 547CharcoalCorresponds to GENTEK Slate # 523EvergreenCorresponds to GENTEK Bonneville Green # 598American WalnutNo correspondence with Gentek or ResidentialBlackCorresponds to GENTEK Black # 525SilverNo correspondence with Gentek or Residential
IMPORTANT NOTE: Please keep in mind that paint reacts differently depending on the surface being painted, for instance aluminum or steel. In addition, our baked-on polyester semi-gloss paint finish and especially the wood grain effect (alum = rustic, steel = light) can create an illusion. You should therefore expect a slight difference in the shade of color.
It often happens that the garage is below a room in a condo or apartment building where the noise of the door opening and closing may cause a problem (...)Read more It often happens that the garage is below a room in a condo or apartment building where the noise of the door opening and closing may cause a problem. What can you do?Here are some basic tips if the building is constructed in wood. Change the steel rollers for nylon rollersChoose an opener with a belt drive instead of a chain driveIf you already have an opener with a chain drive, you can get a vibration isolator kit.A torsion-type spring will be less noisy and the choice of an aluminum door (lighter door) will reduce the noise. Finally we advise you to do regular lubrication of the rollers and the tracks.If the building is concrete-based, noise transmission is even more significant. Here is a text from the CMHC (Canada Mortgage and Housing Corporation) that proposes a practical solution:www.cmhc-schl.gc.ca/publications/en/rh-pr/tech/99110.htm
Rollers, hinges, and all moving hardware should be lubricated with a metal lubricant (available from your Garaga dealer) (...)Read more Rollers, hinges, and all moving hardware should be lubricated with a metal lubricant (available from your Garaga dealer).For the tracks, you can also use a metal lubricant, mainly where the tracks curve. The same goes for the springs. Apply a metal lubricant and wipe off the excess with a cloth, thus lengthening the lifespan of your springs.Never put grease on the tracks. Remember that rollers must “roll” and not slide in the tracks.
See our PDFRead more Note that for an existing door, rather than taking the measurements of the current door, measure the opening (height and width) of the existing frame on the right side, center, and the left side. Then, take the largest of three. See our pdf: Measurements to look at before purchasing a new garage door.
You must expand the interior frame of the door by the equivalent of 1 ¾ inch (45 mm) (the addition of a second 2" X 6" wood stud plus the thickness of ¾ in. plywood) to be able (...)Read more You must expand the interior frame of the door by the equivalent of 1 ¾ inch (45 mm) (the addition of a second 2" X 6" wood stud plus the thickness of ¾ in. plywood) to be able to slip the external frame weather stripping behind the arch. The frame weather strip will then be airtight around the whole door. We must not forget that the plastic retainer that houses the double-lip rubber is not flexible enough to follow the arch in question. This case being even worse for smaller doors (ex: 8 feet wide).There is also the possibility of building a false arch (approx. 1" thick) that will not obstruct the installation of the door weather stripping.
Exterior frame weatherstripping is an important item in weatherproofing a garage door. For this purpose, a double-lip weather strip (...)Read more Exterior frame weatherstripping is an important item in weatherproofing a garage door. For this purpose, a double-lip weather strip in arctic vinyl is the most efficient. Also analyze the weatherstripping between each door section. Does it feature a true thermal break? What type of weatherstripping comes with the door? If your door is exposed to strong winds, does it feature weatherstripping installed on the top of the door? What about section ends? Does the door come with steel end caps that form a thermal bridge, transferring cold to the inside of the garage? Even if your door is insulated with polyurethane, if there are several thermal bridges, the door’s insulation won’t be very useful.
You will find valuable answers and safety tips at DASMA Safety Guideline page (...)Read more You will find valuable answers and safety tips at DASMA Safety Guideline page about garage door openers, door safety and maintenance tips that are used throughout the industry.Garage doors are increasingly becoming the main entrance for home. Thus, it is important to remember that a garage door is not a toy. Carefully explain these safety rules to your children.DASMA Link: Garage Door System Safety Guideline
The serial number is located on the plastic housing covering the opener (...)Read more If you have a LiftMaster door opener (manufactured after 2001)
If you have a CarGO opener: The serial number is located on the plastic housing covering the opener.
You are invited to consult the complete list of our dealers to know which one is the closest to you (...)Read more You are invited to consult the complete list of our dealers to know which one is the closest to you. They are experienced and qualified garage door professionals who can find the right solution, within your budget, to fit your needs. Garaga has dealers across Canada and in the Northeast and Great Lakes regions of the United States.
The installation manual for each residential door model can be found under the “Technical specifications” tab of each product page or by (...)Read more For garage doors:The installation manual for each residential door model can be found under the “Technical specifications” tab of each product page or by clicking on “Installation Manual” at the bottom of the home page. To access residential door models http://www.garaga.com/ca/garage-doors/residential/.Alternately, you can download the Installation Manual for Residential Garage Doors.
Register your Garaga garage door warranty on our website (...)Read more Register your Garaga garage door warranty on our website. Follow the link below to register your warranty: www.garaga.com/register-your-warranty/
The serial number on a Garaga garage door is located in two places (...)Read more The serial number on a Garaga garage door is located in two places:On the inner surface of the door, at the lower right corner of the section closest to the ground, 2’’ X ¾’’ sticker.On the edge of the joints between sections (since May 2014).Not applicable for Triforce, Dualforce and Uniforce doors. As well, if you have recently purchased your garage door, contact your Garaga dealer. They will have this information in their files.
On the interior of the door, right side of bottom sectionOn the side of the section joints
The answer to this question lies in the size of the door and the extent to which it is used. If the door measures less than 150 ft2 (14 m2) (...)Read more The answer to this question lies in the size of the door and the extent to which it is used. If the door measures less than 150 ft2 (14 m2) and operates at a normal rate, that is to say, 8 cycles per hour at most, the 2" (50 mm) tracks and rollers are perfectly suitable.For all other applications, we recommend the 3" (76 mm) hardware. Make sure either the anchor plates or the continuous vertical angles are welded to the tracks, not riveted, and that your hardware bears the GARAGA name.
Torsion springs are located above the door and are safer and more suitable for double garage doors (14 ft. Wide & over) (...)Read more Torsion springs are located above the door and are safer and more suitable for double garage doors (14 ft. Wide & over).Extension springs are located above the horizontal tracks and require less clearance. They must always be equipped with safety cables because if a spring breaks, the cable stops it from falling and hurting you or damaging your car. This is all about your safety.Extension spring with safety cable